Garage Door Service and Repairs in Mooloolaba

An emergency is a fault that leaves your home open or your car stuck inside. That could be a door jammed open overnight, a snapped spring that won't let the door lift, a door hanging off its track, or a car locked in when you need to leave. It doesn't have to be the middle of the night. Thom takes emergency callouts around the clock. While you wait, stop pressing the remote, because that can add damage.

Often the body corporate, but it depends on your scheme. Most multi-storey unit blocks use a building format plan. Under that plan, the Queensland Government says the body corporate looks after doors in a wall between your lot and common property, garage doors included. A door an owner added is the owner's to look after, and by-laws can change the split. Ask your body corporate manager first. The Commissioner for Body Corporate and Community Management has a free information line on 1800 060 119.

Once a year for most homes. For a door that runs many times a day, make it every 6 to 9 months. Salt air near the beach rusts springs and cables faster, so don't stretch it past a year. At each service, Thom checks and adjusts the spring balance and lubricates the rollers, hinges and tracks. He tightens the bolts and brackets, checks the cables and drums, and tests the opener's safety reversal.

Repairs and servicing are booked as a callout valued between $200 and $300, depending on the door size and the labour involved. Standard hours are 6am to 6pm, seven days. Emergencies are covered around the clock, so a door stuck open at night or a car locked in on a Sunday still gets a callout. If a landlord or the body corporate pays, let them know before you book.

No. A garage door spring holds a lot of tension, and if it lets go while your hands are on the door it can break bones or cut you badly. Leave the door where it is and stop pressing the remote. A door that won't lift after a spring snaps counts as an emergency. Tell Thom the door type when you call, so he brings the right spring.

Thom works on sectional, roller and tilt doors and the common opener types. He trained across multiple garage door brands, systems and businesses before starting Deadlock. The quickest way to check yours is to read the make off the opener's cover or the sticker on the door, then tell Thom when you call. A photo of the opener and the spring helps him bring the right parts.

A door that feels heavy, lifts unevenly, or makes a loud bang is telling you something. So is a gap you can see between the coils of a torsion spring. Near the beach, look for orange rust on the spring too. Any of these means book a service now, before the spring snaps and the job turns into an emergency. Don't try to adjust or release the spring yourself.